Conditions d'utilisation
Welcome to Henster eCommerce Hub! These Terms of Service ("Terms") govern your use of our website and services, including purchases made through our dropshipping e-commerce store. By accessing or using Henster eCommerce Hub, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our services.
1. Overview
Henster eCommerce Hub is a dropshipping e-commerce store based in Saskatoon, Saskatchewan, Canada. We use Zendrop for order fulfillment, and by using our services, you agree to the following terms and conditions.
2. Account Registration
2.1 Eligibility
You must be at least 18 years old to use our services. By registering an account, you represent that you meet this age requirement.
2.2 Account Information
You agree to provide accurate and complete information during the registration process and to update your information as necessary. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
3. Use of Services
3.1 Permitted Use
You may use Henster eCommerce Hub for lawful purposes and in accordance with these Terms. You agree not to use our services:
- For any illegal or unauthorized purpose.
- To violate any laws or regulations.
- To infringe upon or violate our intellectual property rights or the rights of others.
- To interfere with or disrupt the operation of our website or services.
3.2 Prohibited Activities
You agree not to:
- Engage in any activity that could harm, disrupt, or overburden our services.
- Use any automated system, such as robots or spiders, to access our website.
- Attempt to gain unauthorized access to our systems or user accounts.
- Impersonate any person or entity or misrepresent your affiliation with any person or entity.
4. Orders and Payments
4.1 Order Acceptance
All orders are subject to acceptance by Henster eCommerce Hub. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in the description or price of the product, or issues identified by our fraud prevention team.
4.2 Pricing and Availability
Prices and availability of products are subject to change without notice. We strive to display accurate information but errors may occur. In the event of a pricing error, we will contact you for instructions or cancel your order and notify you of such cancellation.
4.3 Payment Methods
We accept various payment methods as indicated on our website. By providing payment information, you represent that you are authorized to use the payment method and authorize us to charge the amount due.
4.4 Taxes
Prices do not include applicable taxes. Henster eCommerce Hub collects the necessary taxes on your purchase, including sales, value-added, and other taxes, and makes periodic returns to the relevant tax authorities.
5. Shipping and Delivery
5.1 Order Fulfillment
We use Zendrop for order fulfillment. Once an order is placed, it will be processed and shipped by Zendrop. Shipping times may vary based on your location and product availability.
5.2 Shipping Costs
Shipping costs are calculated at checkout and are the responsibility of the customer unless otherwise stated.
5.3 Delivery Issues
Henster eCommerce Hub is not responsible for delays caused by shipping carriers or customs clearance. If you encounter any issues with your delivery, please contact our customer service team.
6. Returns and Refunds
Please refer to our Return and Refund Policy for detailed information on how to return items and request refunds.
7. Intellectual Property
7.1 Ownership
All content on the Henster eCommerce Hub website, including text, graphics, logos, images, and software, is the property of Henster eCommerce Hub or its content suppliers and is protected by intellectual property laws.
7.2 Limited License
You are granted a limited, non-exclusive, non-transferable license to access and use our website for personal and non-commercial purposes. You may not reproduce, distribute, or create derivative works from our content without our express written permission.
8. Disclaimer of Warranties
Henster eCommerce Hub provides its services on an "as is" and "as available" basis. We make no warranties or representations, either express or implied, regarding the operation of our services or the information, content, or products included. To the fullest extent permitted by law, we disclaim all warranties, including but not limited to implied warranties of merchantability and fitness for a particular purpose.
9. Limitation of Liability
In no event shall Henster eCommerce Hub or its affiliates, partners, or suppliers be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our services. Our total liability to you for any claim arising from or related to these Terms shall not exceed the amount paid by you for the product in question.
10. Indemnification
You agree to indemnify and hold harmless Henster eCommerce Hub, its affiliates, partners, and employees from any claims, liabilities, damages, losses, or expenses, including reasonable attorneys' fees, arising out of or in any way connected with your use of our services or violation of these Terms.
11. Governing Law and Dispute Resolution
These Terms are governed by and construed in accordance with the laws of the province of Saskatchewan, Canada, without regard to its conflict of law principles. Any disputes arising from or relating to these Terms or your use of our services shall be resolved through binding arbitration in Saskatoon, Saskatchewan, except that you may assert claims in small claims court if your claims qualify.
12. Changes to These Terms
Henster eCommerce Hub reserves the right to modify or update these Terms at any time. We will notify you of any significant changes by posting the updated Terms on our website with the revised effective date. Your continued use of our services after the posting of changes constitutes your acceptance of the updated Terms.
13. Contact Us
If you have any questions or concerns about these Terms, please contact us at:
- Email: support@hensteressentials.ca
- Phone: 306-361-3586
- Address: Henster eCommerce Hub, Saskatoon, Saskatchewan, Canada
Thank you for choosing Henster eCommerce Hub! We appreciate your business and look forward to serving you.